Notice history

100.0% uptime

2021-02-01 · 100.0%-03-01 · 100.0%-04-30 · 100.0%

2021-02-01

2021-03-01

2021-04-30

100.0% uptime

2021-02-01 · 100.0%-03-01 · 100.0%-04-30 · 100.0%

2021-02-01

2021-03-01

2021-04-30

100.0% uptime

2021-02-01 · 100.0%-03-01 · 100.0%-04-30 · 100.0%

2021-02-01

2021-03-01

2021-04-30

Resolved
2021-04-01 at 8:00 AMUTC
Resolved
2021-04-01 at 8:00 AMUTC
This incident has been resolved.
Update
2021-04-01 at 7:52 AMUTC
Update
2021-04-01 at 7:52 AMUTC
We are continuing to monitor for any further issues.
Monitoring
2021-04-01 at 7:51 AMUTC
Monitoring
2021-04-01 at 7:51 AMUTC
A fix has been implemented and we are monitoring the results.
Update
2021-04-01 at 7:45 AMUTC
Update
2021-04-01 at 7:45 AMUTC
We are continuing to work on a fix for this issue.
Update
2021-04-01 at 7:35 AMUTC
Update
2021-04-01 at 7:35 AMUTC
We are continuing to work on a fix for this issue.
Identified
2021-04-01 at 7:30 AMUTC
Identified
2021-04-01 at 7:30 AMUTC
Update: Some customers on EU INST 15,16,17 are experiencing performance degradation

Resolved
2021-03-12 at 6:24 PMUTC
Resolved
2021-03-12 at 6:24 PMUTC
This incident has been resolved.
Monitoring
2021-03-12 at 6:22 PMUTC
Monitoring
2021-03-12 at 6:22 PMUTC
A fix has been implemented and we are monitoring the results.
Identified
2021-03-12 at 6:19 PMUTC
Identified
2021-03-12 at 6:19 PMUTC
Update: Some customers on US INST05 are experiencing performance degradation

Resolved
2021-03-01 at 4:07 PMUTC
Resolved
2021-03-01 at 4:07 PMUTC
This incident has been resolved.
Monitoring
2021-03-01 at 4:01 PMUTC
Monitoring
2021-03-01 at 4:01 PMUTC
A fix has been implemented and we are monitoring the results.
Investigating
2021-03-01 at 3:57 PMUTC
Investigating
2021-03-01 at 3:57 PMUTC
Update: Some customers on US INST 05 and 07 are experiencing service disruptions

Resolved
2021-02-26 at 3:59 PMUTC
Resolved
2021-02-26 at 3:59 PMUTC
This incident has been resolved.
Monitoring
2021-02-26 at 3:42 PMUTC
Monitoring
2021-02-26 at 3:42 PMUTC
A fix has been implemented and we are monitoring the results.
Identified
2021-02-26 at 3:29 PMUTC
Identified
2021-02-26 at 3:29 PMUTC
The issue has been identified and a fix is being implemented.
Investigating
2021-02-26 at 3:13 PMUTC
Investigating
2021-02-26 at 3:13 PMUTC
Update: Some customers on US INST05 are experiencing service disruptions

Resolved
2021-02-24 at 4:52 PMUTC
Resolved
2021-02-24 at 4:52 PMUTC
This incident has been resolved.
Update
2021-02-24 at 4:30 PMUTC
Update
2021-02-24 at 4:30 PMUTC
We are continuing to monitor for any further issues.
Monitoring
2021-02-24 at 4:30 PMUTC
Monitoring
2021-02-24 at 4:30 PMUTC
A fix has been implemented and we are monitoring the results.
Identified
2021-02-24 at 4:25 PMUTC
Identified
2021-02-24 at 4:25 PMUTC
SysAid is experiencing an outage on US cloud INST05, at our Virginia data center. We’re working to resolve this issue as soon as possible. Our top priority is to ensure that you’re up and running at all times. You can also visit the following page for ongoing updates: SysAid’s Cloud Status Page We’re here to answer all of your questions. Feel free to contact your account manager directly if you need anything further. Sincerely, The SysAid Team

Resolved
2021-02-11 at 6:34 PMUTC
Resolved
2021-02-11 at 6:34 PMUTC
This incident has been resolved.
Update
2021-02-11 at 6:13 PMUTC
Update
2021-02-11 at 6:13 PMUTC
We are continuing to monitor for any further issues.
Monitoring
2021-02-11 at 6:12 PMUTC
Monitoring
2021-02-11 at 6:12 PMUTC
A fix has been implemented and we are monitoring the results.
Identified
2021-02-11 at 6:02 PMUTC
Identified
2021-02-11 at 6:02 PMUTC
The issue has been identified and a fix is being implemented.
Update
2021-02-11 at 5:57 PMUTC
Update
2021-02-11 at 5:57 PMUTC
We are continuing to investigate this issue.
Investigating
2021-02-11 at 5:41 PMUTC
Investigating
2021-02-11 at 5:41 PMUTC
Update: Some customers on USINST 07,08,09,10,11 are experiencing service disruptions

Completed
2021-02-11 at 9:01 AMUTC
Completed
2021-02-11 at 9:01 AMUTC
The scheduled maintenance has been completed.
In progress
2021-02-11 at 7:01 AMUTC
In progress
2021-02-11 at 7:01 AMUTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Update
2021-02-11 at 6:01 AMUTC
Update
2021-02-11 at 6:01 AMUTC
Maintenance will begin as scheduled in 60 minutes.
Planned
2021-02-10 at 1:43 PMUTC
Planned
2021-02-10 at 1:43 PMUTC
We will perform an unplanned preventative maintenance tomorrow 2:00 AM EST. This is expected to last 2 hours. During this time, no downtime or service disruptions are expected. If you have any questions, please contact The SysAid Customer Care Team.

2021-02-01 to 2021-04-01

SysAid - Notice history