SysAid Cloud Status
All Systems Operational
Uptime over the past 90 days. View historical uptime.
North America Operational
90 days ago
100.0 % uptime
Today
INST03US - Virginia ? Operational
90 days ago
100.0 % uptime
Today
INST04US - Virginia ? Operational
INST05US - Virginia ? Operational
INST06US - Virginia ? Operational
INST07US - Oregon ? Operational
INST08US - Oregon ? Operational
INST09US - Oregon ? Operational
INST64US - Virginia ? Operational
INST71US - Oregon ? Operational
INST72US - Oregon ? Operational
INST80CA - Canada ? Operational
INST73US - Oregon ? Operational
INST74US - Oregon ? Operational
90 days ago
100.0 % uptime
Today
Europe Operational
90 days ago
100.0 % uptime
Today
INST15EU - Dublin ? Operational
90 days ago
100.0 % uptime
Today
INST16EU - Dublin ? Operational
INST17EU - Dublin ? Operational
INST18EU - Dublin ? Operational
INST19EU - Frankfurt ? Operational
INST21EU - Dublin ? Operational
Australia Operational
90 days ago
100.0 % uptime
Today
INST13AU - Melbourne ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
INST03US
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INST04US
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INST05US
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INST06US
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INST07US
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INST09US
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INST08US
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INST64US
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INST71US
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INST72US
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inst73us
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INST15EU
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INST17EU
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INST19EU
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INST13AU
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INST18EU
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INST16EU
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Past Incidents
Sep 18, 2024
Service disruption
Resolved - This issue has been resolved.
Sep 18, 16:57 UTC
Identified - The root cause has been identified and our team is working on securing a fix.
Sep 18, 15:45 UTC
Investigating - We are currently investigating an issue with SR views not displaying service records.
Sep 18, 15:12 UTC
SysAid Service Disruption
Resolved - This issue has been resolved.
Sep 18, 11:16 UTC
Monitoring - We are currently monitoring a fix for this issue.
Sep 18, 09:24 UTC
Investigating - We are currently investigating a few reports, which include issues updating and creating new SRs, the overall slowness of the System, notes not sent to end-users from the SR forms, and a broken SR queue that does not display anything.
Sep 18, 07:53 UTC
Sep 17, 2024

No incidents reported.

Sep 16, 2024
Service Disruption
Resolved - This incident has been resolved.
Sep 16, 16:22 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 16, 15:58 UTC
Investigating - We are currently investigating reports about a service Disruption.
Sep 16, 15:47 UTC
Sep 15, 2024

No incidents reported.

Sep 14, 2024

No incidents reported.

Sep 13, 2024

No incidents reported.

Sep 12, 2024

No incidents reported.

Sep 11, 2024

No incidents reported.

Sep 10, 2024

No incidents reported.

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

Sep 4, 2024

No incidents reported.

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