This incident has now been resolved.
Sep 28, 14:45 UTC
We are happy to update our team has identified the cause of the Service Disruption affecting INST04US and implemented a solution. We expect the situation to now be resolved but would appreciate your confirmation on the matter.
Our top priority is ensuring that you’re up and running at all times and we appreciate your patience and understanding through this situation.
Sep 28, 14:24 UTC
We are continuing to investigate this issue.
Sep 28, 14:06 UTC
We detected an issue where our cloud is experiencing Service Disruption on INST04US.
We’re working to resolve this issue as soon as possible and we will keep you updated with progress.
Our top priority is ensuring that you’re up and running at all times and we appreciate your patience and understanding as we work to resolve this situation.
Sep 28, 13:50 UTC