Performance degradation

Resolved

Degraded performance

Started over 5 years ago2021-03-12Lasted 4 minutes2021-03-126:196:24 PMUTC

Affected

SysAid

SysAid North America

INST05US - N. Virginia

Updates

Resolved
2021-03-12 at 6:24 PMUTC
Resolved
2021-03-12 at 6:24 PMUTC
This incident has been resolved.
Monitoring
2021-03-12 at 6:22 PMUTC
Monitoring
2021-03-12 at 6:22 PMUTC
A fix has been implemented and we are monitoring the results.
Identified
2021-03-12 at 6:19 PMUTC
Identified
2021-03-12 at 6:19 PMUTC
Update: Some customers on US INST05 are experiencing performance degradation

SysAid - Performance degradation – Incident details