SysAid - Notice history

Notice history

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2026-04-01

No notices reported this month

2026-03-01

Service disruptions / Performance degradation
Resolved31 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • InvestigatingUTC

    Our team is currently investigating a service disruption / performance degradation. We’re working to identify the root cause of this issue as soon as possible.

    You can visit the following page for ongoing updates: SysAid’s Cloud Status Page

    Feel free to contact our Customer Care Team directly if you have any questions.

    Sincerely,

    The SysAid Team

Service disruptions / Performance degradation
ResolvedMajor outage15 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC

    Our team has identified a service disruption / performance degradation, we are currently investigating and will update accordingly.

    You can visit the following page for ongoing updates: SysAid’s Cloud Status Page

    Feel free to contact our Customer Care Team directly if you have any questions.

    Sincerely,

    The SysAid Team

Service disruptions for US instances
ResolvedMajor outage52 minutes
  • ResolvedUTC

    The issue affecting the service has been resolved and normal functionality has been restored

    The team will continue to monitor the platform to ensure continued stability

    Thank you for your patience and cooperation

  • MonitoringUTC

    We implemented a fix and are currently monitoring the result.

  • InvestigatingUTC

    Our team is currently investigating a service disruption. We’re working to identify the root cause of this issue as soon as possible.

    You can visit the following page for ongoing updates: SysAid’s Cloud Status Page

    Feel free to contact our Customer Care Team directly if you have any questions.

    Sincerely,

    The SysAid Team

2026-02-01

Service disruptions for Spaces clients
ResolvedPartial outage29 minutes
  • ResolvedUTC

    This issue has been confirmed as resolved.

    Feel free to contact our Customer Care Team directly if you have any questions in regards to this event.

    Sincerely,

    The SysAid Team

  • MonitoringUTC

    We implemented a fix and are currently monitoring the result.
    Spaces clients should have accesbility now

  • IdentifiedUTC

    Our team has identified a service disruption for Spaces environments, we are currently investigating and will update accordingly.

    You can visit the following page for ongoing updates: SysAid’s Cloud Status Page

    Feel free to contact our Customer Care Team directly if you have any questions.

    Sincerely,

    The SysAid Team

Service disruptions / Performance degradation - Email Integration
ResolvedMajor outage36 minutes
  • ResolvedUTC

    This issue has been confirmed as resolved.

    Feel free to contact our Customer Care Team directly if you have any questions.

    Sincerely,

    The SysAid Team

  • IdentifiedUTC

    Our team has identified a service disruption / performance degradation regarding Email integration, we are currently investigating and will update accordingly.

    You can visit the following page for ongoing updates: SysAid’s Cloud Status Page

    Feel free to contact our Customer Care Team directly if you have any questions.

    Sincerely,

    The SysAid Team

Service disruptions / Performance degradation
ResolvedMajor outage1 hour 8 minutes
  • ResolvedUTC

    This issue has been confirmed as resolved.

    Feel free to contact our Customer Care Team directly if you have any questions.

    Sincerely,

    The SysAid Team

  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • InvestigatingUTC

    Our team is currently investigating a service disruption / performance degradation. We’re working to identify the root cause of this issue as soon as possible.

    You can visit the following page for ongoing updates: SysAid’s Cloud Status Page

    Feel free to contact our Customer Care Team directly if you have any questions.

    Sincerely,

    The SysAid Team

  • IdentifiedUTC

    Our team has identified a service disruption / performance degradation, we are currently investigating and will update accordingly.

    You can visit the following page for ongoing updates: SysAid’s Cloud Status Page

    Feel free to contact our Customer Care Team directly if you have any questions.

    Sincerely,

    The SysAid Team

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