SysAid - Notice history

All systems operational

100% - uptime

INST03US - Virginia - Operational

100% - uptime
2022-11-01 · 100.0%-12-01· 100.0%2023-01-31 · 100.0%

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2022-11-01
2022-12-01
2023-01-31

INST04US - Virginia - Operational

100% - uptime
2022-11-01 · 100.0%-12-01· 100.0%2023-01-31 · 100.0%

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2022-11-01
2022-12-01
2023-01-31

INST05US - Virginia - Operational

100% - uptime
2022-11-01 · 100.0%-12-01· 100.0%2023-01-31 · 100.0%

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2022-11-01
2022-12-01
2023-01-31

INST06US - Virginia - Operational

100% - uptime
2022-11-01 · 100.0%-12-01· 100.0%2023-01-31 · 100.0%

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2022-11-01
2022-12-01
2023-01-31

INST07US - Oregon - Operational

100% - uptime
2022-11-01 · 100.0%-12-01· 100.0%2023-01-31 · 100.0%

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2022-11-01
2022-12-01
2023-01-31

INST08US - Oregon - Operational

100% - uptime
2022-11-01 · 100.0%-12-01· 100.0%2023-01-31 · 100.0%

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2022-11-01
2022-12-01
2023-01-31

INST09US - Oregon - Operational

100% - uptime
2022-11-01 · 100.0%-12-01· 100.0%2023-01-31 · 100.0%

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2022-11-01
2022-12-01
2023-01-31

INST64US - Virginia - Operational

100% - uptime
2022-11-01 · 100.0%-12-01· 100.0%2023-01-31 · 100.0%

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2022-11-01
2022-12-01
2023-01-31

INST67US - Virginia - Operational

100% - uptime
2022-11-01 · 100.0%-12-01· 100.0%2023-01-31 · 100.0%

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2022-11-01
2022-12-01
2023-01-31

INST72US - Oregon - Operational

100% - uptime
2022-11-01 · 100.0%-12-01· 100.0%2023-01-31 · 100.0%

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2022-11-01
2022-12-01
2023-01-31

INST73US - Oregon - Operational

100% - uptime
2022-11-01 · 100.0%-12-01· 100.0%2023-01-31 · 100.0%

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2022-11-01
2022-12-01
2023-01-31

INST74US - Oregon - Operational

100% - uptime
2022-11-01 · 100.0%-12-01· 100.0%2023-01-31 · 100.0%

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2022-11-01
2022-12-01
2023-01-31

INST80CA - Canada - Operational

100% - uptime
2022-11-01 · 100.0%-12-01· 100.0%2023-01-31 · 100.0%

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2022-11-01
2022-12-01
2023-01-31
100% - uptime

INST15EU - Dublin - Operational

100% - uptime
2022-11-01 · 100.0%-12-01· 100.0%2023-01-31 · 100.0%

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2022-11-01
2022-12-01
2023-01-31

INST16EU - Dublin - Operational

100% - uptime
2022-11-01 · 100.0%-12-01· 100.0%2023-01-31 · 100.0%

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2022-11-01
2022-12-01
2023-01-31

INST17EU - Dublin - Operational

100% - uptime
2022-11-01 · 100.0%-12-01· 100.0%2023-01-31 · 100.0%

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2022-11-01
2022-12-01
2023-01-31

INST18EU - Dublin - Operational

100% - uptime
2022-11-01 · 100.0%-12-01· 100.0%2023-01-31 · 100.0%

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2022-11-01
2022-12-01
2023-01-31

INST19EU - Frankfurt - Operational

100% - uptime
2022-11-01 · 100.0%-12-01· 100.0%2023-01-31 · 100.0%

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2022-11-01
2022-12-01
2023-01-31

INST21EU - Dublin - Operational

100% - uptime
2022-11-01 · 100.0%-12-01· 100.0%2023-01-31 · 100.0%

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2022-11-01
2022-12-01
2023-01-31
100% - uptime

INST13AU - Melbourne - Operational

100% - uptime
2022-11-01 · 100.0%-12-01· 100.0%2023-01-31 · 100.0%

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2022-11-01
2022-12-01
2023-01-31

Third Party: OpenAI → API - Operational

100% - uptime

Pinecone us-east-1-aws - Operational

Pinecone us-west1-gcp - Operational

Pinecone northamerica-northeast1-gcp - Operational

100% - uptime

Third Party: Amazon Web Services → AWS route53 - Operational

Notice history

2023-01-01

Change in Maintenance Window - January 1st
  • Completed
    2023-01-02 at 10:47 AM
    Completed
    2023-01-02 at 10:47 AM

    The scheduled maintenance has been completed.

  • In progress
    2023-01-02 at 7:01 AM
    In progress
    2023-01-02 at 7:01 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    2023-01-02 at 6:00 AM
    Planned
    2023-01-02 at 6:00 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    2022-12-29 at 2:12 PM
    Planned
    2022-12-29 at 2:12 PM

    Hi, Please be aware that our maintenance window for this Sunday, January 1st, has been moved to Monday, January 2nd. We expect maintenance to take no longer than usual. There will be a period when SysAid will not be available during this maintenance window. Your patience and understanding are greatly appreciated. In case of questions or issues, please e-mail Care@SysAid.com. Thanks, The SysAid Team

2022-12-01

No notices reported this month

2022-11-01

Service disruptions INST06US
  • Resolved
    Resolved

    We have received confirmation that the issue is now resolved. We recommend you subscribe to SysAid's Cloud Status page, in order to get future updates directly. Link for subscribe : https://status.sysaid.com/

  • Monitoring
    Monitoring

    We are happy to update our team has identified the cause of the service disruption affecting INST06US and implemented a solution. We expect the situation to now be resolved but would appreciate your confirmation on the matter. Our top priority is ensuring that you’re up and running at all times and we appreciate your patience and understanding through this situation.

  • Identified
    Identified

    The issue was identified by our internal teams and a fix is being worked on.

  • Update
    Update

    We identified an issue where our cloud is experiencing a service disruption on your instance level. We’re working to resolve this issue as soon as possible and we will keep you updated with progress. We highly recommend you subscribe to your instance on our status page to get updates in real time. Our top priority is ensuring that you’re up and running at all times and we appreciate your patience and understanding as we work to resolve this situation.

  • Investigating
    Investigating

    We identified an issue where our cloud is experiencing a service disruption on your instance level. We’re working to resolve this issue as soon as possible and we will keep you updated with progress. We highly recommend you subscribe to your instance on our status page to get updates in real time. Our top priority is ensuring that you’re up and running at all times and we appreciate your patience and understanding as we work to resolve this situation.

2022-11-01 to 2023-01-01

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