SysAid - Notice history

100% - uptime

INST03US - Virginia - Operational

100% - uptime
2023-06-01
2023-07-01
2023-08-31

INST04US - Virginia - Operational

100% - uptime
2023-06-01
2023-07-01
2023-08-31

INST05US - Virginia - Operational

100% - uptime
2023-06-01
2023-07-01
2023-08-31

INST06US - Virginia - Operational

100% - uptime
2023-06-01
2023-07-01
2023-08-31

INST07US - Oregon - Operational

100% - uptime
2023-06-01
2023-07-01
2023-08-31

INST08US - Oregon - Operational

100% - uptime
2023-06-01
2023-07-01
2023-08-31

INST09US - Oregon - Operational

100% - uptime
2023-06-01
2023-07-01
2023-08-31

INST64US - Virginia - Operational

100% - uptime
2023-06-01
2023-07-01
2023-08-31

INST67US - Virginia - Operational

100% - uptime
2023-06-01
2023-07-01
2023-08-31

INST72US - Oregon - Operational

100% - uptime
2023-06-01
2023-07-01
2023-08-31

INST73US - Oregon - Operational

100% - uptime
2023-06-01
2023-07-01
2023-08-31

INST74US - Oregon - Operational

100% - uptime
2023-06-01
2023-07-01
2023-08-31

INST80CA - Canada - Operational

100% - uptime
2023-06-01
2023-07-01
2023-08-31
100% - uptime

INST15EU - Dublin - Operational

100% - uptime
2023-06-01
2023-07-01
2023-08-31

INST16EU - Dublin - Operational

100% - uptime
2023-06-01
2023-07-01
2023-08-31

INST17EU - Dublin - Operational

100% - uptime
2023-06-01
2023-07-01
2023-08-31

INST18EU - Dublin - Operational

100% - uptime
2023-06-01
2023-07-01
2023-08-31

INST19EU - Frankfurt - Operational

100% - uptime
2023-06-01
2023-07-01
2023-08-31

INST21EU - Dublin - Operational

100% - uptime
2023-06-01
2023-07-01
2023-08-31
100% - uptime

INST13AU - Melbourne - Operational

100% - uptime
2023-06-01
2023-07-01
2023-08-31

3rd Party: OpenAI API - Operational

3rd Party: TeamViewer API - Operational

3rd Party: TeamViewer Services - Operational

Notice history

2023-08-01

SysAid Scheduled Maintenance - Sunday, August 27th 2023
  • Completed
    2023-08-27 at 10:00 AM
    Completed
    2023-08-27 at 10:00 AM

    The scheduled maintenance has been completed.

  • In progress
    2023-08-27 at 6:00 AM
    In progress
    2023-08-27 at 6:00 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    2023-08-27 at 5:00 AM
    Planned
    2023-08-27 at 5:00 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    2023-08-24 at 4:43 PM
    Planned
    2023-08-24 at 4:43 PM

    Maintenance Details: Date: August 27th of 2023 Time: 7:00 AM - 11:00 AM GMT / 2:00 AM - 6:00 AM EST During this maintenance window, the SysAid product will undergo necessary updates and enhancements to improve its functionality and provide you with a better experience. We anticipate that SysAid will be unavailable for a brief period of time, not exceeding one hour, within the specified maintenance window. We understand the importance of uninterrupted access to SysAid for your daily operations, and our team is working diligently to ensure that the maintenance is completed efficiently, and services are promptly restored. We apologize for any inconvenience and sincerely appreciate your understanding and support as we work to improve our services. Should you have any urgent concerns or require further information, please do not hesitate to contact our support team through our Customer Hub. We are happy to assist you. The SysAid Team

SysAid Scheduled Maintenance - Sunday, August 20th 2023
  • Completed
    2023-08-20 at 12:21 PM
    Completed
    2023-08-20 at 12:21 PM

    The scheduled maintenance has been completed.

  • In progress
    2023-08-20 at 9:19 AM
    In progress
    2023-08-20 at 9:19 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Planned
    2023-08-17 at 4:47 PM
    Planned
    2023-08-17 at 4:47 PM

    Maintenance Details: Date: August 20th 2023 Time: 7:00 AM - 11:00 AM GMT / 2:00 AM - 6:00 AM EST INST04US, INST07US, INST15EU, INST71US, INST73US During this maintenance window, the SysAid product will undergo necessary updates and enhancements to improve its functionality and provide you with a better experience. We anticipate that SysAid will be unavailable for a brief period of time, not exceeding one hour, within the specified maintenance window. We understand the importance of uninterrupted access to SysAid for your daily operations, and our team is working diligently to ensure that the maintenance is completed efficiently, and services are promptly restored. We apologize for any inconvenience and sincerely appreciate your understanding and support as we work to improve our services. Should you have any urgent concerns or require further information, please do not hesitate to contact our support team through our Customer Hub. We are happy to assist you. The SysAid Team

Sunday, August 13th 2023
  • Completed
    2023-08-13 at 11:00 AM
    Completed
    2023-08-13 at 11:00 AM

    The scheduled maintenance has been completed.

  • In progress
    2023-08-13 at 6:00 AM
    In progress
    2023-08-13 at 6:00 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    2023-08-13 at 5:00 AM
    Planned
    2023-08-13 at 5:00 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Update
    2023-08-10 at 3:49 PM
    Planned
    2023-08-10 at 3:49 PM

    We will be undergoing scheduled maintenance during this time.

  • Planned
    2023-08-10 at 3:47 PM
    Planned
    2023-08-10 at 3:47 PM

    Maintenance Details: Date: August 13th 2023 Time: 7:00 AM - 11:00 AM GMT / 2:00 AM - 6:00 AM EST During this maintenance window, the SysAid product will undergo necessary updates and enhancements to improve its functionality and provide you with a better experience. We anticipate that SysAid will be unavailable for a brief period of time, not exceeding one hour, within the specified maintenance window. We understand the importance of uninterrupted access to SysAid for your daily operations, and our team is working diligently to ensure that the maintenance is completed efficiently, and services are promptly restored. We apologize for any inconvenience and sincerely appreciate your understanding and support as we work to improve our services. Should you have any urgent concerns or require further information, please do not hesitate to contact our support team through our Customer Hub. We are happy to assist you. The SysAid Team

Sunday, 6th of August 2023
  • Completed
    2023-08-06 at 11:00 AM
    Completed
    2023-08-06 at 11:00 AM

    The scheduled maintenance has been completed.

  • In progress
    2023-08-06 at 6:00 AM
    In progress
    2023-08-06 at 6:00 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    2023-08-06 at 4:59 AM
    Planned
    2023-08-06 at 4:59 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    2023-08-03 at 3:15 PM
    Planned
    2023-08-03 at 3:15 PM

    Maintenance Details: Date: 6th of August 2023 Time: 7:00 AM - 11:00 AM GMT / 2:00 AM - 6:00 AM EST Instances: INST04US, INST07US, INST15EU, INST71US, INST73US During this maintenance window, the SysAid product will undergo necessary updates and enhancements to improve its functionality and provide you with a better experience. We anticipate that SysAid will be unavailable for a brief period of time, not exceeding one hour, within the specified maintenance window. We understand the importance of uninterrupted access to SysAid for your daily operations, and our team is working diligently to ensure that the maintenance is completed efficiently, and services are promptly restored. We apologize for any inconvenience and sincerely appreciate your understanding and support as we work to improve our services. Should you have any urgent concerns or require further information, please do not hesitate to contact our support team through our Customer Hub. We are happy to assist you. The SysAid Team

2023-07-01

SysAid Scheduled Maintenance - Sunday, 23rd of July 2023
  • Completed
    2023-07-23 at 11:00 AM
    Completed
    2023-07-23 at 11:00 AM

    The scheduled maintenance has been completed.

  • In progress
    2023-07-23 at 6:00 AM
    In progress
    2023-07-23 at 6:00 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    2023-07-23 at 4:59 AM
    Planned
    2023-07-23 at 4:59 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Update
    2023-07-20 at 2:53 PM
    Planned
    2023-07-20 at 2:53 PM

    We will be undergoing scheduled maintenance during this time.

  • Planned
    2023-07-20 at 2:50 PM
    Planned
    2023-07-20 at 2:50 PM

    Scheduled Maintenance Details: Date: Sunday, 23rd of July 2023 Time: 7:00 AM - 12:00 PM GMT / 2:00 AM - 7:00 AM EST During this maintenance window, the SysAid product will undergo necessary updates and enhancements to improve its functionality and provide you with a better experience. We anticipate that SysAid will be unavailable for a brief period of time, not exceeding one hour, within the specified maintenance window. We understand the importance of uninterrupted access to SysAid for your daily operations, and our team is working diligently to ensure that the maintenance is completed efficiently, and services are promptly restored. We apologize for any inconvenience and sincerely appreciate your understanding and support as we work to improve our services. Should you have any urgent concerns or require further information, please do not hesitate to contact our support team through our Customer Success Hub. We are happy to assist you. The SysAid Team

2023-06-01 to 2023-08-01

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