SysAid - SysAid Maintenance - Unplanned maintenance on US INST04, 08 – Maintenance details

All systems operational

SysAid Maintenance - Unplanned maintenance on US INST04, 08

Completed
Scheduled for 2021-10-19 at 7:00 AM – 7:30 AM

Affects

North America

Under maintenance from 7:00 AM to 7:30 AM

INST04US

Under maintenance from 7:00 AM to 7:30 AM

INST08US

Under maintenance from 7:00 AM to 7:30 AM

Updates
  • Completed
    2021-10-19 at 7:30 AM
    Completed
    2021-10-19 at 7:30 AM

    The scheduled maintenance has been completed.

  • In progress
    2021-10-19 at 7:00 AM
    In progress
    2021-10-19 at 7:00 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    2021-10-19 at 5:59 AM
    Update
    2021-10-19 at 5:59 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    2021-10-18 at 12:52 PM
    Planned
    2021-10-18 at 12:52 PM

    Some of our customers on INST08 and 04 have been impacted by a regression bug on Cloud v.21.4.20. As a result, we are applying a fix today between 3:00 AM EST and 3:30 AM EST. No data loss is expected during this process. Further updates will be posted on our Status Page or contact Customer Care if needed.