SysAid - Unplanned maintenance on EU instance 15 – Maintenance details

All systems operational

Unplanned maintenance on EU instance 15

Completed
Scheduled for 2021-11-17 at 9:00 PM – 9:45 PM

Affects

Europe

Under maintenance from 9:00 PM to 9:45 PM

INST15EU

Under maintenance from 9:00 PM to 9:45 PM

Updates
  • Completed
    2021-11-17 at 9:45 PM
    Completed
    2021-11-17 at 9:45 PM

    The scheduled maintenance has been completed.

  • In progress
    2021-11-17 at 9:00 PM
    In progress
    2021-11-17 at 9:00 PM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    2021-11-17 at 8:00 PM
    Update
    2021-11-17 at 8:00 PM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    2021-11-16 at 2:39 PM
    Planned
    2021-11-16 at 2:39 PM

    Some of our customers on INST15 have been impacted by a bug on Cloud v.21.4.40. As a result, we are applying a fix tomorrow between 9:00 PM GMT and 9:45 PM GMT. No data loss is expected during this process. Further updates will be posted on our Status Page or contact Customer Care if needed.