Performance degradation INST04 US

Resolved

Degraded performance

Started almost 5 years ago2021-11-22Lasted 54 minutes2021-11-224:375:32 PMUTC

Affected

SysAid

SysAid North America

INST04US - N. Virginia

Updates

Resolved
2021-11-22 at 5:32 PMUTC
Resolved
2021-11-22 at 5:32 PMUTC
This incident has been resolved.
Monitoring
2021-11-22 at 5:14 PMUTC
Monitoring
2021-11-22 at 5:14 PMUTC
A fix has been implemented and we are monitoring the results.
Update
2021-11-22 at 5:09 PMUTC
Update
2021-11-22 at 5:09 PMUTC
We are continuing to work on a fix for this issue.
Identified
2021-11-22 at 4:37 PMUTC
Identified
2021-11-22 at 4:37 PMUTC
Update: Some customers on US INST04 are experiencing performance degradation

SysAid - Performance degradation INST04 US – Incident details