Service disruptions INST06US

Resolved

Degraded performance

Started almost 5 years ago2022-01-10Lasted 22 minutes2022-01-104:254:48 PMUTC

Affected

SysAid

SysAid North America

INST06US - N. Virginia

Updates

Resolved
2022-01-10 at 4:48 PMUTC
Resolved
2022-01-10 at 4:48 PMUTC
We had a short denial of service that prevented users from reaching to the portal URL for several of our Customers. Our team has identified the issue and resolved it.
Monitoring
2022-01-10 at 4:31 PMUTC
Monitoring
2022-01-10 at 4:31 PMUTC
A fix has been implemented and we are monitoring the results.
Investigating
2022-01-10 at 4:25 PMUTC
Investigating
2022-01-10 at 4:25 PMUTC
Update: Some customers on INST06us are experiencing service disruptions.

SysAid - Service disruptions INST06US – Incident details