SysAid - Service disruptions INST06US – Incident details

We have received confirmation that the issue is now resolved. We recommend you subscribe to SysAid's Cloud Status page, in order to get future updates directly. Link for subscribe : https://status.sysaid.com/

We are happy to update our team has identified the cause of the service disruption affecting INST06US and implemented a solution. We expect the situation to now be resolved but would appreciate your confirmation on the matter. Our top priority is ensuring that you’re up and running at all times and we appreciate your patience and understanding through this situation.

The issue was identified by our internal teams and a fix is being worked on.

We identified an issue where our cloud is experiencing a service disruption on your instance level. We’re working to resolve this issue as soon as possible and we will keep you updated with progress. We highly recommend you subscribe to your instance on our status page to get updates in real time. Our top priority is ensuring that you’re up and running at all times and we appreciate your patience and understanding as we work to resolve this situation.