Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 10, 2023 - 12:00 UTC
Scheduled
Hi,
We want to inform you that today's maintenance window, scheduled for Sunday, September 10th, will be extended due to unforeseen reasons. The maintenance window will be extended for additional 1.5 hour.
During this extended maintenance window, the SysAid product will undergo necessary updates and enhancements to improve its functionality and provide you with a better experience. While we strive to minimize downtime, we anticipate that SysAid may be unavailable for a brief period of time, not exceeding one hour, within the specified maintenance window.
We understand the importance of uninterrupted access to SysAid for your daily operations, and our team is working diligently to ensure that the maintenance is completed efficiently, and services are promptly restored.
We sincerely apologize for any inconvenience this may cause and genuinely appreciate your understanding and support as we work to enhance our services.
Should you have any urgent concerns or require further information, please do not hesitate to contact our support team through our Customer Hub. We are happy to assist you.
Posted Sep 10, 2023 - 11:54 UTC
This scheduled maintenance affected: North America (INST03US, INST04US, INST05US, INST06US, INST07US, INST08US, INST09US, INST64US, INST10US, INST11US, INST71US, INST72US, INST35US, INST80CA, INST73US), Europe (INST15EU, INST16EU, INST18EU, INST19EU, INST21EU), and Australia (INST13AU).