We have received confirmation that the issue is now resolved. We recommend you subscribe to SysAid's Cloud Status page, in order to get future updates directly.
We are happy to update our team has identified the cause of the service disruption affecting INST04US and implemented a solution. We expect the situation to now be resolved but would appreciate your confirmation on the matter.
Our top priority is ensuring that you’re up and running at all times and we appreciate your patience and understanding through this situation.
Posted May 15, 2023 - 14:41 UTC
Identified
The issue was identified by our internal teams and a fix is being worked on.
Posted May 15, 2023 - 14:18 UTC
Update
We are continuing to investigate this issue.
Posted May 15, 2023 - 13:38 UTC
Investigating
We identified an issue, where INST04 is experiencing a service disruption on an instance level.
We’re working to resolve this issue as soon as possible and we will keep you updated with progress. We highly recommend you subscribe to your instance on our status page to get updates in real-time.
Our top priority is ensuring that you’re up and running at all times and we appreciate your patience and understanding as we work to resolve this situation.