SysAid - Service disruptions / Incoming Email Integration – Incident details

All systems operational

Service disruptions / Incoming Email Integration

Resolved
Degraded performance
Started 17 days agoLasted about 2 hours

Affected

North America

Degraded performance from 4:10 PM to 4:26 PM, Operational from 4:26 PM to 6:02 PM

INST67US - N. Virginia

Degraded performance from 4:10 PM to 4:26 PM, Operational from 4:26 PM to 6:02 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.