SysAid - Service disruptions / Performance degradation – Incident details

All systems operational

Service disruptions / Performance degradation

Resolved
Major outage
Started about 2 months agoLasted 27 minutes

Affected

North America

Major outage from 12:03 PM to 12:30 PM

INST07US - Oregon

Major outage from 12:03 PM to 12:30 PM

INST08US - Oregon

Major outage from 12:03 PM to 12:30 PM

INST09US - Oregon

Major outage from 12:03 PM to 12:30 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating

    Our team is currently investigating a service disruption / performance degradation. We’re working to identify the root cause of this issue as soon as possible.

    You can visit the following page for ongoing updates: SysAid’s Cloud Status Page

    Feel free to contact our Customer Care Team directly if you have any questions.

    Sincerely,

    The SysAid Team