SysAid - Degraded Performance on EU Instances – Incident details

All systems operational

Degraded Performance on EU Instances

Resolved
Major outage
Started 7 months agoLasted 31 minutes

Affected

SysAid

Degraded performance from 10:34 AM to 11:06 AM

SysAid Europe

Degraded performance from 10:34 AM to 11:06 AM

INST15EU - Ireland

Degraded performance from 10:34 AM to 11:06 AM

INST16EU - Ireland

Degraded performance from 10:34 AM to 11:06 AM

INST17EU - Ireland

Degraded performance from 10:34 AM to 11:06 AM

INST18EU - Ireland

Degraded performance from 10:34 AM to 11:06 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.