SysAid - Performance issues on INST04US instance – Incident details

All systems operational

Performance issues on INST04US instance

Resolved
Major outage
Started 8 months agoLasted 40 minutes

Affected

SysAid

Major outage from 4:30 PM to 5:10 PM

SysAid North America

Major outage from 4:30 PM to 5:10 PM

INST04US - N. Virginia

Major outage from 4:30 PM to 5:10 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.