SysAid - Service disruptions / Performance degradation – Incident details

All systems operational

Service disruptions / Performance degradation

Resolved
Major outage
Started 9 months agoLasted 7 minutes

Affected

Europe

Major outage from 7:39 AM to 7:45 AM, Operational from 7:45 AM to 7:46 AM

INST19EU - Frankfurt

Major outage from 7:39 AM to 7:45 AM, Operational from 7:45 AM to 7:46 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    Our team has implemented a fix for this service disruption / performance degradation and we are monitoring the situation.

    You can visit the following page for ongoing updates: SysAid’s Cloud Status Page

    Feel free to contact our Customer Care Team directly if you have any questions.

    Sincerely,

    The SysAid Team

  • Identified
    UTC
    Identified

    Our team has identified a service disruption / performance degradation. We are currently looking into the root cause of the issue.

    You can visit the following page for ongoing updates: SysAid’s Cloud Status Page

    Feel free to contact our Customer Care Team directly if you have any questions.

    Sincerely,

    The SysAid Team