SysAid - Service disruptions / Performance degradation – Incident details

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Service disruptions / Performance degradation

ResolvedMajor outage6 minutes

Affected

SysAid

Major outage from 7:39 AM to 7:45 AM, Operational from 7:45 AM to 7:46 AM

SysAid Europe

Major outage from 7:39 AM to 7:45 AM, Operational from 7:45 AM to 7:46 AM

INST19EU - Frankfurt

Major outage from 7:39 AM to 7:45 AM, Operational from 7:45 AM to 7:46 AM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    Our team has implemented a fix for this service disruption / performance degradation and we are monitoring the situation.

    You can visit the following page for ongoing updates: SysAid’s Cloud Status Page

    Feel free to contact our Customer Care Team directly if you have any questions.

    Sincerely,

    The SysAid Team

  • IdentifiedUTC

    Our team has identified a service disruption / performance degradation. We are currently looking into the root cause of the issue.

    You can visit the following page for ongoing updates: SysAid’s Cloud Status Page

    Feel free to contact our Customer Care Team directly if you have any questions.

    Sincerely,

    The SysAid Team