SysAid - Notice history

All systems operational

100% - uptime

INST03US - Operational

100% - uptime
2022-12-01
2023-01-01
2023-02-28

INST04US - Operational

100% - uptime
2022-12-01
2023-01-01
2023-02-28

INST05US - Operational

100% - uptime
2022-12-01
2023-01-01
2023-02-28

INST06US - Operational

100% - uptime
2022-12-01
2023-01-01
2023-02-28

INST07US - Operational

100% - uptime
2022-12-01
2023-01-01
2023-02-28

INST08US - Operational

100% - uptime
2022-12-01
2023-01-01
2023-02-28

INST09US - Operational

100% - uptime
2022-12-01
2023-01-01
2023-02-28

INST64US - Operational

100% - uptime
2022-12-01
2023-01-01
2023-02-28

INST67US - Operational

100% - uptime
2022-12-01
2023-01-01
2023-02-28

INST72US - Operational

100% - uptime
2022-12-01
2023-01-01
2023-02-28

INST73US - Operational

100% - uptime
2022-12-01
2023-01-01
2023-02-28

INST74US - Operational

100% - uptime
2022-12-01
2023-01-01
2023-02-28

INST80CA - Operational

100% - uptime
2022-12-01
2023-01-01
2023-02-28
100% - uptime

INST15EU - Operational

100% - uptime
2022-12-01
2023-01-01
2023-02-28

INST16EU - Operational

100% - uptime
2022-12-01
2023-01-01
2023-02-28

INST17EU - Operational

100% - uptime
2022-12-01
2023-01-01
2023-02-28

INST18EU - Operational

100% - uptime
2022-12-01
2023-01-01
2023-02-28

INST19EU - Operational

100% - uptime
2022-12-01
2023-01-01
2023-02-28

INST21EU - Operational

100% - uptime
2022-12-01
2023-01-01
2023-02-28
100% - uptime

INST13AU - Operational

100% - uptime
2022-12-01
2023-01-01
2023-02-28
Operational

Third Party: Amazon Web Services → AWS rds-us-west-2 - Operational

Third Party: Amazon Web Services → AWS route53 - Operational

100% - uptime

Third Party: Workato US → Recipe runtime → API gateway - Operational

Third Party: Workato US → Recipe runtime → On-premise connectivity - Operational

Third Party: Workato US → Recipe runtime → Recipe job execution - Operational

Third Party: Workato US → Recipe runtime → Webhook ingestion - Operational

Third Party: Workato US → Email notifications - Operational

3rd Party: TeamViewer API - Operational

3rd Party: TeamViewer Services - Operational

Third Party: Zilliz → AWS → eu-central-1 - Operational

Third Party: Zilliz → AWS → us-west-2 - Operational

Third Party: ReadMe → ReadMe Knowledge Base - Operational

100% - uptime

Third Party: Auth0 → US (PROD) → Auth0 Machine to Machine Authentication - Operational

Notice history

2023-02-01

No notices reported this month

2023-01-01

Change in Maintenance Window - January 1st
  • Completed
    2023-01-02 at 10:47 AM
    Completed
    2023-01-02 at 10:47 AM

    The scheduled maintenance has been completed.

  • In progress
    2023-01-02 at 7:01 AM
    In progress
    2023-01-02 at 7:01 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    2023-01-02 at 6:00 AM
    Update
    2023-01-02 at 6:00 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    2022-12-29 at 2:12 PM
    Planned
    2022-12-29 at 2:12 PM

    Hi, Please be aware that our maintenance window for this Sunday, January 1st, has been moved to Monday, January 2nd. We expect maintenance to take no longer than usual. There will be a period when SysAid will not be available during this maintenance window. Your patience and understanding are greatly appreciated. In case of questions or issues, please e-mail Care@SysAid.com. Thanks, The SysAid Team

2022-12-01

No notices reported this month

2022-12-01 to 2023-02-01

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