SysAid - Service disruptions / Performance degradation – Incident details

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Service disruptions / Performance degradation

ResolvedDegraded performance8 hours 13 minutes

Affected

SysAid

Degraded performance from 9:58 PM to 2:43 AM, Operational from 2:43 AM to 6:11 AM

SysAid North America

Degraded performance from 9:58 PM to 2:43 AM, Operational from 2:43 AM to 6:11 AM

INST05US - N. Virginia

Degraded performance from 9:58 PM to 2:43 AM, Operational from 2:43 AM to 6:11 AM

  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    Our team has implemented a fix for this service disruption / performance degradation and we are monitoring the situation.

    You can visit the following page for ongoing updates: SysAid’s Cloud Status Page

    Feel free to contact our Customer Care Team directly if you have any questions.

    Sincerely,

    The SysAid Team

  • InvestigatingUTC

    Our team is currently investigating a service disruption / performance degradation. We’re working to identify the root cause of this issue as soon as possible.

    You can visit the following page for ongoing updates: SysAid’s Cloud Status Page

    Feel free to contact our Customer Care Team directly if you have any questions.

    Sincerely,

    The SysAid Team