SysAid - Service disruptions / Incoming Email Integration – Incident details

Service disruptions / Incoming Email Integration

ResolvedDegraded performance1 hour 51 minutes

Affected

SysAid

Degraded performance from 4:10 PM to 4:26 PM, Operational from 4:26 PM to 6:02 PM

SysAid North America

Degraded performance from 4:10 PM to 4:26 PM, Operational from 4:26 PM to 6:02 PM

INST67US - N. Virginia

Degraded performance from 4:10 PM to 4:26 PM, Operational from 4:26 PM to 6:02 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • InvestigatingUTC
    We are currently investigating this incident.