SysAid - Service disruptions / Performance degradation – Incident details

All systems operational

Service disruptions / Performance degradation

Resolved
Operational
Started 7 months agoLasted 31 minutes

Affected

SysAid

Major outage from 1:15 PM to 1:47 PM

SysAid North America

Major outage from 1:15 PM to 1:47 PM

INST80CA - Canada

Major outage from 1:15 PM to 1:47 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating

    Our team is currently investigating a service disruption / performance degradation. We’re working to identify the root cause of this issue as soon as possible.

    You can visit the following page for ongoing updates: SysAid’s Cloud Status Page

    Feel free to contact our Customer Care Team directly if you have any questions.

    Sincerely,

    The SysAid Team