SysAid - Service disruptions / Performance degradation – Incident details

JUN16

Service disruptions / Performance degradation

ResolvedMaintenance2 hours 1 minute

Affected

SysAid

Under maintenance from 7:06 AM to 7:34 AM, Operational from 7:34 AM to 7:49 AM, Under maintenance from 7:49 AM to 8:36 AM, Operational from 8:36 AM to 9:08 AM

SysAid Australia

Under maintenance from 7:06 AM to 7:34 AM, Operational from 7:34 AM to 7:49 AM, Under maintenance from 7:49 AM to 8:36 AM, Operational from 8:36 AM to 9:08 AM

INST13AU - Sydney

Under maintenance from 7:06 AM to 7:34 AM, Operational from 7:34 AM to 7:49 AM, Under maintenance from 7:49 AM to 8:36 AM, Operational from 8:36 AM to 9:08 AM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • InvestigatingUTC
    We are currently investigating this incident.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC
    We are continuing to work on a fix for this incident.