SysAid - SysAid login issues – Incident details

SysAid login issues

ResolvedMajor outage12 minutes

Affected

SysAid

Major outage from 2:22 PM to 2:30 PM, Operational from 2:30 PM to 2:35 PM

SysAid North America

Major outage from 2:22 PM to 2:30 PM, Operational from 2:30 PM to 2:35 PM

INST03US - N. Virginia

Major outage from 2:22 PM to 2:30 PM, Operational from 2:30 PM to 2:35 PM

INST64US - N. Virginia

Major outage from 2:22 PM to 2:30 PM, Operational from 2:30 PM to 2:35 PM

INST67US - N. Virginia

Major outage from 2:22 PM to 2:30 PM, Operational from 2:30 PM to 2:35 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • InvestigatingUTC

    We are currently investigating an incident where customers are logged out or can't access SysAid