SysAid - Unplanned maintenance on EU and AUS instances – Maintenance details
All systems operational
Unplanned maintenance on EU and AUS instances
Completed
Scheduled for 2021-07-06 at 8:00 PM – 8:40 PM
Affects
Europe
Under maintenance from 8:00 PM to 8:40 PM
INST15EU - Dublin
Under maintenance from 8:00 PM to 8:40 PM
INST16EU - Dublin
Under maintenance from 8:00 PM to 8:40 PM
INST17EU - Dublin
Under maintenance from 8:00 PM to 8:40 PM
INST18EU - Dublin
Under maintenance from 8:00 PM to 8:40 PM
INST19EU - Frankfurt
Under maintenance from 8:00 PM to 8:40 PM
Updates
Completed
2021-07-06 at 8:40 PM
Completed
2021-07-06 at 8:40 PM
The scheduled maintenance has been completed.
In progress
2021-07-06 at 8:00 PM
In progress
2021-07-06 at 8:00 PM
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Update
2021-07-06 at 7:00 PM
Planned
2021-07-06 at 7:00 PM
Maintenance will begin as scheduled in 60 minutes.
Update
2021-07-06 at 11:24 AM
Planned
2021-07-06 at 11:24 AM
We will be undergoing scheduled maintenance during this time.
Update
2021-07-06 at 11:23 AM
Planned
2021-07-06 at 11:23 AM
We will be undergoing scheduled maintenance during this time.
Planned
2021-07-06 at 10:15 AM
Planned
2021-07-06 at 10:15 AM
Some of our customers on EU And AUS instances have been impacted by an issue that has affected the outgoing email integration.
As a result, we will be applying a fix between 9:00 PM GMT and 11:00 PM GMT.
No data loss is expected during this process, however please expect some downtime.
Further updates will be posted on our Status Page or contact our customer care team if needed.
