SysAid - Unplanned maintenance on EU INST15 – Maintenance details

All systems operational

Unplanned maintenance on EU INST15

Completed
Scheduled for 2021-10-18 at 7:00 PM – 7:30 PMUTC

Affects

Europe

Under maintenance from 7:00 PM to 7:30 PM

INST15EU - Ireland

Under maintenance from 7:00 PM to 7:30 PM

Updates
  • Completed
    2021-10-18 at 7:30 PMUTC
    Completed
    2021-10-18 at 7:30 PMUTC

    The scheduled maintenance has been completed.

  • In progress
    2021-10-18 at 7:00 PMUTC
    In progress
    2021-10-18 at 7:00 PMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    2021-10-18 at 5:59 PMUTC
    Update
    2021-10-18 at 5:59 PMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    2021-10-18 at 12:48 PMUTC
    Planned
    2021-10-18 at 12:48 PMUTC

    Some of our customers on INST15 have been impacted by a regression bug on Cloud v.21.4.20. As a result, we are applying a fix today between 7:00 PM GMT and 7:30 PM GMT. No data loss is expected during this process. Further updates will be posted on our Status Page or contact Customer Care if needed.