Service Disruptions INST06US

Resolved

Partial outage

Started almost 5 years ago2022-01-04Lasted 4 hours 47 minutes2022-01-0412:064:54 PMUTC

Affected

SysAid

SysAid North America

INST06US - N. Virginia

Updates

Resolved
2022-01-04 at 4:54 PMUTC
Resolved
2022-01-04 at 4:54 PMUTC
We had a short denial of service that prevented Admins from reaching the admin portal and also affected the email integration scheduler, our team has identified the issue and resolved it.
Monitoring
2022-01-04 at 12:21 PMUTC
Monitoring
2022-01-04 at 12:21 PMUTC
A fix has been implemented and we are monitoring the results.
Identified
2022-01-04 at 12:14 PMUTC
Identified
2022-01-04 at 12:14 PMUTC
The issue has been identified and a fix is being implemented.
Investigating
2022-01-04 at 12:06 PMUTC
Investigating
2022-01-04 at 12:06 PMUTC
Update: Some customers on INST06US are experiencing service disruptions

SysAid - Service Disruptions INST06US – Incident details