SysAid Cloud Status
All Systems Operational
Uptime over the past 90 days. View historical uptime.
North America Operational
90 days ago
100.0 % uptime
Today
INST03US - Virginia ? Operational
90 days ago
100.0 % uptime
Today
INST04US - Virginia ? Operational
INST05US - Virginia ? Operational
INST06US - Virginia ? Operational
INST07US - Oregon ? Operational
INST08US - Oregon ? Operational
INST09US - Oregon ? Operational
INST64US - Virginia ? Operational
INST71US - Oregon ? Operational
INST72US - Oregon ? Operational
INST80CA - Canada ? Operational
INST73US - Oregon ? Operational
INST74US - Oregon ? Operational
90 days ago
100.0 % uptime
Today
INST67US - Virginia Operational
90 days ago
100.0 % uptime
Today
Europe Operational
90 days ago
100.0 % uptime
Today
INST15EU - Dublin ? Operational
90 days ago
100.0 % uptime
Today
INST16EU - Dublin ? Operational
INST17EU - Dublin ? Operational
INST18EU - Dublin ? Operational
INST19EU - Frankfurt ? Operational
INST21EU - Dublin ? Operational
Australia Operational
90 days ago
99.97 % uptime
Today
INST13AU - Melbourne ? Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Planned Maintenance Nov 24, 2024 09:00-14:00 UTC
We are performing a change in our filesystem to EFS (Amazon Elastic File System), which will allow reliable file storage delivering high aggregate throughput to thousands of clients simultaneously.
Posted on Nov 20, 2024 - 16:43 UTC
Planned Maintenance Nov 24, 2024 18:00-23:00 UTC
We are performing a change in our filesystem to EFS (Amazon Elastic File System), which will allow reliable file storage delivering high aggregate throughput to thousands of clients simultaneously.
Posted on Nov 20, 2024 - 16:44 UTC
System Metrics Month Week Day
INST03US
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INST04US
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INST05US
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INST06US
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INST07US
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INST09US
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INST08US
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INST64US
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INST71US
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INST72US
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inst73us
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INST15EU
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INST17EU
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INST19EU
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INST13AU
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INST18EU
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INST16EU
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Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024
Customers unable to update or create tickets
Resolved - This incident has been resolved.
Nov 11, 15:30 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 11, 15:28 UTC
Update - We are continuing to investigate this issue.
Nov 11, 15:23 UTC
Investigating - We are currently investigating reports from customers that can not update or create tickets.
Nov 11, 15:11 UTC
Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

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