SysAid - Service disruptions / Incoming Email Integration – Incident details

Service disruptions / Incoming Email Integration

Monitoring
Degraded performance
Started about 2 hours ago

Affected

North America

Degraded performance from 4:10 PM to 4:26 PM, Operational from 4:26 PM to 12:00 AM

INST67US - N. Virginia

Degraded performance from 4:10 PM to 4:26 PM, Operational from 4:26 PM to 12:00 AM

Updates
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.