SysAid - Scheduled Maintenance: Performance and Stability Improvements – Maintenance details

We will be performing scheduled maintenance to enhance our system's performance and stability.

During this maintenance window, each instance may experience up to 20 minutes of downtime. While an instance is down, incoming tickets will be temporarily paused. Rest assured, no data will be lost; all delayed tickets will automatically resume processing as soon as the maintenance is complete.

We appreciate your patience as we work to improve your experience.

In case you have any questions or concerns, please contact our Customer Care Team at www.sysaid.com/support