SysAid - Performance issues on INST04US instance – Incident details
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All systems operational
Performance issues on INST04US instance
Resolved
Major outage
Started 1 day ago
Lasted 40 minutes
Affected
North America
Major outage from 4:30 PM to 5:10 PM
INST04US
Major outage from 4:30 PM to 5:10 PM
Updates
Resolved
2026-03-06 at 5:10 PM
Resolved
2026-03-06 at 5:10 PM
This incident has been resolved.
Identified
2026-03-06 at 4:30 PM
Identified
2026-03-06 at 4:30 PM
We are continuing to work on a fix for this incident.
