Performance degradation

Resolved

Degraded performance

Started almost 6 years ago2020-12-07Lasted about 1 hour2020-12-077:368:31 PMUTC

Affected

North America

INST04US - N. Virginia

INST64US - N. Virginia

Updates

Resolved
2020-12-07 at 8:31 PMUTC
Resolved
2020-12-07 at 8:31 PMUTC
This incident has been resolved.
Monitoring
2020-12-07 at 8:16 PMUTC
Monitoring
2020-12-07 at 8:16 PMUTC
A fix has been implemented and we are monitoring the results.
Update
2020-12-07 at 8:03 PMUTC
Update
2020-12-07 at 8:03 PMUTC
We are continuing to work on a fix for this issue.
Identified
2020-12-07 at 7:36 PMUTC
Identified
2020-12-07 at 7:36 PMUTC
Update: Some customers on US INST 04 and 64 are experiencing performance degradation

SysAid - Performance degradation – Incident details