SysAid - Unplanned maintenance on US instances 10,64,06,71 – Maintenance details

All systems operational

Unplanned maintenance on US instances 10,64,06,71

Completed
Scheduled for 2021-11-17 at 10:00 AM – 10:45 AM

Affects

North America

Under maintenance from 10:00 AM to 10:45 AM

INST06US - Virginia

Under maintenance from 10:00 AM to 10:45 AM

INST64US - Virginia

Under maintenance from 10:00 AM to 10:45 AM

Updates
  • Completed
    2021-11-17 at 10:45 AM
    Completed
    2021-11-17 at 10:45 AM

    The scheduled maintenance has been completed.

  • In progress
    2021-11-17 at 10:02 AM
    In progress
    2021-11-17 at 10:02 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    2021-11-17 at 9:00 AM
    Planned
    2021-11-17 at 9:00 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    2021-11-16 at 2:36 PM
    Planned
    2021-11-16 at 2:36 PM

    Some of our customers on INST10,64,06 and 71 have been impacted by a bug on Cloud v.21.4.40. As a result, we are applying a fix tomorrow between 5:00 AM EST and 5:45 AM EST. No data loss is expected during this process. Further updates will be posted on our Status Page or contact Customer Care if needed.