SysAid - Service Disruptions INST06US – Incident details

All systems operational

Service Disruptions INST06US

Resolved
Partial outage
Started about 3 years agoLasted about 5 hours

Affected

North America

Operational from 12:06 PM to 12:06 PM, Partial outage from 12:06 PM to 4:54 PM

INST06US - Virginia

Operational from 12:06 PM to 12:06 PM, Partial outage from 12:06 PM to 4:54 PM

Updates
  • Resolved
    Resolved

    We had a short denial of service that prevented Admins from reaching the admin portal and also affected the email integration scheduler, our team has identified the issue and resolved it.

  • Monitoring
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Identified
    Identified

    The issue has been identified and a fix is being implemented.

  • Investigating
    Investigating

    Update: Some customers on INST06US are experiencing service disruptions